Emmy L. Keenan

Butte, MT

keenanemm@gmail.com

406-560-6601

Education

Master of Science, Technical Communication

Montana Technological University, 2020

Bachelor of Science, Professional and Technical Communication (Interactive Media)

Montana Tech of the University of Montana, 2018

Technical Skills

Adobe Creative Cloud

  • Photoshop (16 years)

  • InDesign (12 years)

  • Illustrator (11 years)

  • Premiere Pro (8 years)

  • After Effects (5 years)

Skills & Tools

  • Figma

  • Microsoft 365 (Word, PowerPoint, Excel, SharePoint)

  • Technical Writing & Editing

  • Digital Photography

  • Video Production

  • Content Management Systems (WordPress, Squarespace, Wix)

  • Social Media Sites

  • Email Marketing Campaign Platforms (Poppulo, MailChimp)

  • AI (Copilot, Claude, Firefly, integrated AI tools)

  • Markup & Programming Languages

  • Public Speaking, Presenting Technical Information

  • Copywriting and Editing

  • Business Writing

  • User Experience & Information Architecture

Experience

Equinix, Inc. | Senior Communication Specialist | July 2021 - Present

Global communicator creating content and messaging for 14,000+ employees across 70+ countries and metros worldwide, ensuring communications are relevant, engaging, and accessible for all.

  • Develop and execute the communication strategy for the corporate philanthropy (including the Equinix Foundation), employee engagement, wellbeing, and DIBA (diversity, inclusion, belonging, accessibility) programs in partnership with the Community & Belonging Team, Executive and Internal Communications, and The People Team (Human Resources).

  • Design and produce content such as logos, graphics, videos, templates, newsletters, infographics, signage, print collateral, social posts, motion graphics, and more.

  • Script, interview, film, photograph, and produce videos for events, employee and impact stories, program overviews, informational videos, and video shorts.

  • Deliver important company-wide announcements, events, campaigns, calls to action, executive and program updates, rapid-response and crisis information, and more.

  • Work cross-functionally to create appropriate and effective messaging that reinforce or represent company culture and values, often with quick turnarounds and strict timelines. Tailor messages to audiences such as people managers, operations, client-facing roles, external, corporate, and more.

  • Build plans, pitches, FAQs, overviews, slide decks, and prepare stakeholder briefings. Compile and analyze campaign statistics and reports to inform future decisions.

  • Write, edit, and review articles, newsletters, instructions, and social posts based on employee stories, company news, and business needs.

  • Craft authentic, engaging, and concise messaging that employees read, retain, and resonate with.

  • Manage internal knowledge databases and documentation, including designing and compiling company Intranet pages and keeping content current.

  • Collaborate with business functions, volunteer leaders, and employee resource groups across the company to research, write, and edit award submissions and indexes, earning the company recognition as the #1 Faith-Friendly Workplace among Fortune 500s. Support, source, and edit for the annual Sustainability Report.

5518 Designs | Designer | Jan 2016 - July 2021

  • Worked with 250+ clients, private, and non-profit organizations to design and develop branding solutions and print materials such as logos, websites, videos, business cards, brochures, menus, advertisements, guides, flyers, signs, maps, stationery, merchandise, wedding packages, and more.

  • Strategize communication solutions to meet client needs and goals for their organizations and projects.

  • Create custom designs to sell at the 5518 Designs retail outlet.

Freelance | Designer, Photographer | Sept 2014 - July 2021

  • Design and present logos, advertisements, documents, and marketing materials to various local clients. Photography, videography, and post-production.

Montana Technological University | Adjunct Instructor | Aug 2018 - May 2020

  • Facilitated classes, lecture material, and managed public speaking recitations for COMX 230: Presenting Technical Information.

  • Documented student assignments and managed grades and files for 30+ students each semester. Advised individuals and class academics to enable student success.

OrediggerMedia, The Technocrat | Editor-in-Chief & Director | Oct 2014 - May 2018

  • Founded and directed Oredigger Media, a parent organization to Montana Tech’s “The Technocrat” and “KMSM 103.9” to provide the campus with an all-encompassing media outlet.

  • Collaborated with news team to compose and organize newsprint layout and cover designs for the Montana Tech student newspaper.

  • Wrote and edited news articles on a variety of researched topics to be published and distributed to the town and community.

  • Interviewed students, professionals, and political figures in order to compile information and resources for news articles.

The Square Marketing | Design Intern | Jan 2014 - Sept 2015

  • Collaborated with Anaconda Local Development Corporation and other organizations to create functional designs as various media for public benefit, including a tourism map of trails, attractions, and other active assets in Anaconda, Montana.

  • Worked with Custom Decorators Inc. to analyze and develop designs for web pages, advertisements, and email marketing for clients such as Macy’s, Home Depot, and Lowe’s.

  • Developed logos, branding solutions, and various marketing material for both local and national clients and organizations.

Portfolio Samples

Videos